This Agreement, which governs the terms and conditions of the use of Coastal Bin Cleaning FL, is between you (“Customer”) as an authorized user of such services, and Coastal Bin Cleaning FL
This Agreement, together with any operating rules, policies, price schedules, or other supplemental documents expressly incorporated herein by reference and published from time to time by Coastal Bin Cleaning FL (collectively, the “Agreement”), constitutes the entire agreement between Coastal Bin Cleaning FL and you regarding the Bin Cleaning Service. By using the service, you confirm your acceptance of and agree to be bound by this Agreement.
I. Service
Coastal Bin Cleaning FL provides a first-rate mobile trash bin cleaning and power washing service for both residential & commercial trash bins.
II. Customer Responsibilities
In order for Coastal Bin Cleaning FL to provide its services, the Customer is to abide by the following conditions, or service may be suspended:
- Customers who enroll in one of our four recurring service options (monthly, bi-monthly, quarterly, or semi-annual) agree tha a minimum of three (3) services are contracted for and will be billed for if the customer opts to cancel service early.
- Trash bins must be readily available for service. Bins are to be located at the curb (unless special arrangements have been made – Coastal Bin Cleaning FL needs to be notified of these arrangements in advance). Bins will be returned to the house/garage after they have been cleaned. (Unless special arrangements have been made.)
- If the Customer will not be available for a scheduled cleaning it is his/her responsibility to contact Coastal Bin Cleaning FL and notify them of the absence by 9:00 PM the night before service.
- All trash in bins MUST be bagged and tied.
- All trash bin(s) must be free of un-bagged animal waste and fecal material.
- All trash bin(s) must be free of chemicals, paint, glue or other adhesive, or hazardous waste of any kind.
- All trash bin(s) must be free of building materials, e.g., plaster, stucco, or concrete.
- Other waste products, such as leaves, branches, etc., must be bagged and tied.
- Coastal Bin Cleaning FL is a bin sanitation company, not a bin detailing service. Paint, oil, grease, etc. – Coastal Bin Cleaning FL is NOT responsible for the condition of these bins after cleaning.
- If Coastal Bin Cleaning FL arrives to perform service(s) and the above conditions are not met, the service will not be completed. The Customer IS still responsible for payment. Should the truck and crew arrive at a location without being notified that the bins are not ready, there will be a service fee for the stop. This service fee covers the cost of fuel, labor, and truck maintenance.
- A reschedule of services will no longer be permitted. The customer may request another cleaning, but this will be billed as a ‘special cleaning’ visit.
- All our neighborhoods are scheduled for service either monthly, bi-monthly, quarterly, or semi-annually.
III. Coastal Bin Cleaning FL Responsibilities
Your first bin cleaning will be completed within 7 days of your completed sign-up. If Coastal Bin Cleaning FL fails to provide its service(s) on the scheduled day of service, Coastal Bin Cleaning FL will compensate the Customer by arranging for the service to be performed on the next possible neighborhood visit. If a reschedule is not practical or possible the Customer will receive a credit for the missed service. In the case of inclement weather that prohibits Coastal Bin Cleaning FL from operating, a notice will be sent to the customer. A reschedule date will be made.
IV. Modifications to Customer Agreement
Coastal Bin Cleaning FL may amend this Agreement at any time by (a) posting a revised Customer Agreement at https://coastalbincleaningfl.com/terms-of-service, and/or (b) mailing or sending information regarding the amendment to the email address you provided to Coastal Bin Cleaning FL. We will welcome all inquiries, questions, and comments regarding any changes made to the agreement from our clients. Our goal is to always serve our customers to the best of our ability and any changes to the agreement would be solely made for the betterment of the service program.
V. Modifications to Service
Coastal Bin Cleaning FL reserves the right to modify our delivery of service for the betterment of our customers and the overall success of the service program.
VI. Charges
The Customer agrees to pay all charges for the utilization of the service(s) for the selected package. All charges will be exclusive of value-added sales. Coastal Bin Cleaning FL reserves the right to change prices or institute new charges for access to or use of the service. Any changes in pricing will be communicated to the Customer by mail OR email. It is the Customer’s option to continue the service or to discontinue the service at that time. Continued use of the services or non-termination of the Customer’s Coastal Bin Cleaning FL account after any such changes are communicated to the Customer by mail OR email correspondence constitutes your acceptance of the charges as modified by the posted changes.
- Payments are automatic.
Payment to Coastal Bin Cleaning FL is automatically charged to the Customer’s debit card, credit card, checking account. Should the payment not be received as scheduled, the Customer agrees to pay all amounts due upon demand by Coastal Bin Cleaning FL. - Payment will be charged the day before service is set to be completed and won’t be completed if payment cannot be processes.
- A $15 late fee will apply if payment is later than 7 days past due.
Our sole source of income is through our service fees, and we cannot operate without them. Also, a credit hold will be placed on your account until your billing is current. As a small family owned business, we cannot afford to continue to provide service if past due service bills are not paid. - After 14 days of past due non-payment, an account will be deemed as delinquent.
Delinquent accounts will be suspended, and no further cleanings routed until the account has been brought back into good standing. Once an account has been classified as delinquent, a credit/debit card MUST be put on file to continue service. - A service fee of ($20 per stop) will be imposed if the bins are not ready for service, and we are not notified.
An email and a text reminder are sent before each service. A response to either one of these reminders is necessary when the bins are not ready for service. We must be notified if the bins are not ready for service as our costs of operations are paid only through service fees, and we cannot operate without them. - Referrals
Should a subscription customer offer us a referral to a new customer (customer defined as not having service from Coastal Bin Cleaning FL before) who registers for a subscription service (one-time services do not apply), Coastal Bin Cleaning FL will provide one (1) free cleaning service (2 Bins) to the regular customer as a gesture of appreciation.
VII. Default Payments
Coastal Bin Cleaning FL reserves the right to suspend or terminate Customer’s service without notice upon rejection of any credit or debit card charges or if the Customer’s card issuer (or its agent or affiliate) seeks return of payments previously made to Coastal Bin Cleaning FL when Coastal Bin Cleaning FL believes Customer is liable for the charges. Such rights are in addition to and not in lieu of any other legal rights or remedies available to Coastal Bin Cleaning FL. Termination of service is the very last step of non-payment and will try to be avoided if possible.
VIII. Continuity of Service
The credit or debit card used to establish Customer’s account will be automatically processed, in accordance with Customer’s payment choice, the month prior to Customer’s last paid service. Coastal Bin Cleaning FL will notify the Customer of any rate changes. Customer must notify Coastal Bin Cleaning FL before any changes to the Customer’s credit or debit card or if the Customer decides not to continue with the service.
IX. Cancellation of Service
Once a customer has received and paid for three cleanings using a subscription service, a service plan may be canceled with 30 day notice with no further obligation. For cancellations, please call us at (941) 544-1027.
X. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Florida. Customer irrevocably submits to the exclusive jurisdiction of the courts in this state.
